Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our services or opt in to receive SMS messages:

• Personal Information: such as your name, phone number, and email address.

• Service Information: including appointment details, booking history, or service preferences.

• Communication Information: including SMS messages you send to us and responses we provide.

2. How We Use Your Information

We use the information we collect to:

• Send appointment confirmations, reminders, and updates.

• Provide promotional offers to customers who have opted in.

• Respond to customer questions and provide support through two-way messaging.

• Improve our services and communications.

3. SMS/Text Messaging Policy

By providing your phone number, you consent to receive SMS messages from Aoki Head Spa & Skin. Consent is not a condition of purchase.

• Opting Out: You may opt out at any time by replying “STOP” to any SMS message. You may receive one final confirmation message.

• Message Frequency: Frequency may vary depending on your interactions with us.

• Message & Data Rates: Standard message and data rates may apply. Please check with your mobile carrier.

• Two-Way Messaging: You may reply to our SMS messages with questions or requests, and our team will respond.

4. How We Share Information

Third Parties That Help Provide the Messaging Service

We will not share your opt-in information with third parties for purposes unrelated to supporting you in connection with our SMS campaigns. We may share your Personal Data with trusted third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Affiliates and Subsidiaries

We may disclose Personal Data to our affiliates or subsidiaries; however, their use and disclosure of your Personal Data will be subject to this Privacy Policy.

Important: All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to your information.

• Request deletion of your information (subject to legal obligations).

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS program, please contact us at:

Aoki Head Spa & Skin
3751 S Stonebridge Dr., Suite 300
Frisco, TX 75070, United States
Email: aokiheadspa@aokispa.com
Phone: 469-409-1715